Devices are critical for the delivery of communication services and consumption of content. Whether it is HD TV, a touch-screen smartphone, a tablet computer or an Internet-enabled consumer electronics appliance, the device plays a central role in the how an end-user ultimately experiences a communication or media service.

Consumer Electronics and Devices Expertise

Recent technology innovation has led to a plethora of new device form factors as well as new features.  Moreover, software and applications running on devices and consumer electronics have become key points of differentiation among vendors.

Device/Consumer Electronic vendors face a number of critical challenges:

  • Transitioning from a hardware to a software/service model
  • Trading-off between open vs. closed application models
  • Developing new business models to support app stores
  • Developing a robust sales and distribution network with direct channels, operator partners and indirect retail outlets
  • Achieving world-class operational efficiencies in manufacturing and channel inventory

Client Successes

Over the past 25 years, we have helped Device/Consumer Electronic vendors develop winning strategies to outmaneuver competitors and address industry challenges.  For example, we have Assisted device/Consumer Electronic vendors to:

  • Conduct a Board-level strategic review of the handset business
  • Assess the role of devices in 4G wireless networks
  • Develop new partnership models with ecosystem players such as operators, content providers and application developers
  • Assess industry shift to open models for mobile devices
  • Assess growth opportunities in adjacent areas such as mobile advertising, mobile payments and location-based services